Returns & Refunds

We strive for customer satisfaction. If you're not happy with your product or purchase experience, please contact us via email at yourfriend@wildfriendsfoods.com and let us make it right for you.

Please contact us within 30 days of purchase for an exchange or refund. Refunds are processed within 3 business days.

All shipping estimates are based on orders received and funded before 5:00pm Eastern Time.  Shipping is offered to the U.S., U.S. outlying territories, and U.S. military addresses.  

Standard Shipping (5-8 Day) 
$6.25 Delivery times vary between 5-8 business days.  

Expedited Shipping (2-3 Day)
$9.35 Delivery times vary between 2-3 business days. 

Next Day Shipping
$25.00 for all orders in the lower 48 states. Delivery time is 1 business day.

Please Note: We cannot offer Expedited Shipping or Next Day Shipping to PO boxes, military addresses, or to Alaska or Hawaii. We will use standard shipping for these addresses (5-8 business day transit time).